Your Voice Matters: Shape the Future of AuraBloom Cosmetics
Help us create products you love by sharing your valuable feedback. Your insights drive our innovation and commitment to excellence.
Take the Survey Now
Help us create products you love by sharing your valuable feedback. Your insights drive our innovation and commitment to excellence.
Take the Survey NowAuraBloom Cosmetics Pte. Ltd. is committed to protecting the privacy of individuals who use our online platform. This privacy policy explains how we collect, use, disclose, and safeguard information gathered through our site.
We collect various types of information in connection with the services provided on our site. This includes:
Information you provide directly to us: This may include information you provide when you create an account, place an order, sign up for newsletters, participate in surveys, or contact us. This can include your name, shipping address, billing address, email address, phone number, payment information, and any other information you choose to provide.
Information we collect automatically: When you visit or use our service, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage data. This information is often collected through cookies and similar tracking technologies.
Information from other sources: We may receive information about you from third parties, such as business partners, marketing agencies, or publicly available sources, where permitted by law.
We use the information we collect for various purposes, including:
To provide and maintain our service: Processing transactions, fulfilling orders, managing your account, and providing customer support.
To improve our service: Understanding how users interact with our site to enhance functionality, user experience, and product offerings.
To communicate with you: Sending order confirmations, updates, marketing communications (where you have opted in), and responding to your inquiries.
For marketing and promotional purposes: Subject to your preferences and applicable law, we may use your information to send you marketing materials about our products and services.
For legal and security purposes: Protecting against fraud, unauthorized access, and other illegal activities; complying with legal obligations; enforcing our terms and conditions.
For analytics and research: Analyzing trends and usage patterns to improve our business and services.
We process your personal data based on various legal grounds as permitted by applicable law, including:
Your consent: Where you have given us explicit permission to process your data for a specific purpose. You have the right to withdraw your consent at any time.
Performance of a contract: Where processing is necessary to fulfill a contract with you (e.g., processing your order).
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these interests are not overridden by your data protection rights. This may include improving our services, marketing, and fraud prevention.
Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
We may share your information with third parties under the following circumstances:
Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, and IT services. These providers are granted access to the minimum information necessary to perform their functions and are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with other parties when we have your explicit consent to do so.
Affiliates: We may share your information with our affiliated companies, provided they adhere to privacy standards consistent with this policy.
We do not sell your personal information to third parties.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for different types of data varies depending on the purpose of processing and applicable laws.
Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal information:
The right to access: You have the right to request a copy of the personal data we hold about you.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
The right to erasure: You have the right to request that we delete your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions, including for direct marketing.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
The right to complain: You have the right to lodge a complaint with a supervisory authority regarding our processing of your personal data.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.
Your information, including personal data, may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable law, including implementing appropriate safeguards such as Standard Contractual Clauses where necessary.
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
If you have any questions about this privacy policy or our data practices, please contact us by writing to us at:
AuraBloom Cosmetics Pte. Ltd.
237 Victoria Street, #05-18,
Singapore, Singapore, 188024
Singapore
At AuraBloom Cosmetics, we envision beauty as a collaborative journey. We don't just create products; we cultivate them with you in mind. From the initial spark of an idea to the moment a product graces your vanity, your voice is the compass guiding our path. We firmly believe that the most effective, delightful, and essential cosmetic solutions are born from understanding the real-world experiences and desires of the people who use them every day. This is why your feedback isn't just data to us; it's inspiration.
By dedicating a few minutes to share your honest thoughts – what you love, what could be better, what you dream of finding – you become an active participant in our creative process. Whether it's a subtle tweak to a formula, a revolutionary new product concept, or an enhancement to our customer service, your input directly influences the decisions we make. We are deeply committed to transparency and a culture of continuous improvement, and that commitment begins and ends with listening intently to our valued community. Your perspective helps us stay rooted in reality while reaching for the stars of innovation.
Every comment, suggestion, or review you provide paints a clearer picture of what truly matters to you. This understanding empowers us to refine existing favorites, explore groundbreaking ingredients, design packaging that is both beautiful and functional, and optimize your entire interaction with AuraBloom. We are building a brand not just for you, but with you, and your insights are the most precious ingredient in that creation process. Thank you for helping us bloom.
Please take a few minutes to complete the survey below. Your responses are confidential and greatly appreciated. Your candid input helps us refine our offerings and develop products that truly meet your needs and desires.
Submitting your feedback is just the beginning of its journey within AuraBloom. Once you click that button, your insights are securely transmitted and routed to the dedicated teams responsible for product development and enhancing the customer experience. Each and every submission, no matter how brief, is carefully reviewed and considered. We pour over your comments to identify common themes, pinpoint areas where we can excel further, and uncover opportunities to innovate.
The qualitative data from your written comments and the quantitative data from your survey selections are then aggregated and analyzed. This comprehensive analysis forms the bedrock of informed decision-making across our company. Your suggestions are instrumental in refining existing product formulations, inspiring the creation of entirely new lines, improving our packaging sustainability and usability, and streamlining our operational processes. We are committed to a cycle of continuous improvement, and it is fueled directly by the valuable perspectives you share. Our ultimate goal is to deliver products and experiences that not only meet but exceed your expectations, truly resonating with you, our cherished customer community.
Your valuable feedback is securely collected through our system, ensuring privacy and data integrity.
Our expert teams carefully review and analyze all submissions, looking for patterns and key insights.
Insights directly inform practical steps in product development, service improvements, and operational adjustments.
We use your creative ideas and suggestions to fuel innovation, helping us develop even better beauty solutions for the future.
While your valuable feedback is crucial for guiding our future, we invite you to explore the core capabilities that define AuraBloom Cosmetics as a trusted partner in the beauty industry. We are a full-spectrum cosmetic house dedicated to excellence.
"AuraBloom's commitment to quality formulation is simply outstanding. They helped us develop a new skincare line that perfectly matched our brand vision, and the results have been phenomenal. Truly a partner focused on excellence."
- Siti Nurul, Founder of *Lumière Beauty*
Business Partner (Skincare)
"Working with AuraBloom for packaging design was a seamless experience. Their team is incredibly creative, and they delivered designs that not only look stunning but are also highly functional and sustainable, resonating perfectly with our consumers."
- Lim Wei, Creative Director at *Petal & Vine*
Business Partner (Design)
"As a retailer, reliable distribution is key. AuraBloom consistently delivers on time, with products packaged and handled with care. Their supply chain management is top-notch, making them a dependable partner in a fast-paced market."
- Raj S. Tan, Head Buyer at *Urban Wellness Stores*
Retail Partner (Distribution)
"We needed a partner who understood both local regulations and global cosmetic trends. AuraBloom's expertise in quality control and testing gave us complete confidence in launching our new hair care range across Southeast Asia. Their compliance support was invaluable."
- Mei Ling Wong, Operations Manager at *Silk Strands Co.*
Business Partner (Haircare & Compliance)
"AuraBloom helped us refine our brand strategy and develop marketing materials that truly spoke to our target audience. Their insights into the beauty market were incredibly helpful. We feel much more confident in our brand's direction now."
- Hafiz bin Rahman, Marketing Lead at *Nature's Glow Beauty*
Business Partner (Brand Development)
Have questions about our feedback process, services, or anything else? Feel free to reach out to us directly. We are always here to help and connect with you.
AuraBloom Cosmetics Pte. Ltd.
237 Victoria Street, #05-18
Singapore, 188024
Singapore
Phone: +65 6848 2211
Email: " class="text-gray-700 hover:text-gray-900 transition duration-300">info@
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Closed on weekends and public holidays.